I have purchased coaches from them in 2009. The coaches didnt even last five months before the cushions started to flatten to the floor.
When I purchased, them I bought a 5 year warranty for eighty dollars. There is also holes in them. When I called customer service they made me fill out a paper which took two weeks to come. Then when I filled out the papers they said the coaches weren't covered for that when it says on the warranty it is.
Then when I tried to call customer service they wouldn't even answer and when they did answer when I told them my claim they hung up on me. I paid a thousand dollars + for the coaches and warranty combined and know they say the warranty doesn't cover that when I have the papers to prove that it is covered by that. I am serousisly pissed, they should fix my coach.
Never buy from them or buy a GuardsMan warranty. If you are going to buy furniture by from
ValueCity or Fws.
Review about: Hughes Furniture 7400S Sofa Travler.
Monetary Loss: $1183.